Terms of service

TERMS OF SERVICE — CHITRASAAR
Welcome to Chitrasaar

By using our website or placing an order with us, you agree to follow the Terms and Policies mentioned here.
We’ve kept everything simple and transparent so you always know what to expect from us.


Our Products & Content

Everything you see on www.chitrasaarofficial.com — our prints, photos, graphics, text, and designs — belongs to Chitrasaar.
You're welcome to browse and enjoy the content, but please don’t copy, reproduce, sell, or distribute it without our written permission.

Colors may appear slightly different on different screens, and print placement or minor details may vary from piece to piece. All sizes are approximate, so please refer to our size guide while ordering.


Placing an Order

When you place an order, you agree to share accurate and updated information (like address, contact, payment details).

We may cancel or limit orders that look duplicate or unusual — for example, multiple orders placed using the same email, phone number, payment method, or address. This helps us prevent errors, fraud, and bulk purchasing for resale.

If we make any changes or need to cancel your order, we’ll contact you through the details you provided.


Pricing & Availability

Our prices may change without notice.
Products can sell out, be updated, or be discontinued at any time.

While we work hard to display accurate product information, errors can happen.
If something is listed incorrectly, we may cancel the order. If you’ve already paid, we’ll refund the incorrect amount.


Shipping & Delivery

Please check our Shipping Policy for detailed delivery timelines.
Once an order is placed, we can’t guarantee address changes — but if your order hasn’t been processed, email us at chitrasaarbyunnati@gmail.com and we’ll try our best.


Returns & Exchanges

We want you to love your Chitrasaar pieces.
For all exchange-related information, please refer to our detailed Returns & Exchange Policy.


Acceptable Use

You agree not to use our website or products for:

  • Illegal or unauthorized activities

  • Uploading viruses or harmful code

  • Collecting data without permission

  • Harassment, abuse, discrimination, or harmful behavior

  • Posting misleading or offensive content

  • Copying our designs, content, or intellectual property

  • Any activity that may harm the website’s security or operation

If these rules are broken, we may immediately refuse service or restrict access.


Third-Party Tools & Links

Sometimes, we may link to or offer tools provided by third parties.
We don’t control or guarantee these, so please review their terms before using them. We’re not responsible for any issues that occur on third-party websites.


Your Feedback & Submissions

We love hearing from you.
If you send us ideas, suggestions, or submissions, you agree that Chitrasaar can use them without obligation of confidentiality, compensation, or response.
You’re responsible for ensuring your submissions don’t violate anyone’s rights.


Service Quality & Limitations

While we aim to offer a smooth and secure shopping experience, we can’t promise that the website will always be error-free or uninterrupted.

All products and services are provided “as is” without any warranties unless clearly stated.
Chitrasaar is not liable for losses, damages, or issues arising from the use of our website or products.


Indemnity

You agree to protect and indemnify Chitrasaar and its team against any claims arising from your misuse of our website or breach of these Terms.


Force Majeure

If circumstances beyond our control (like natural disasters, strikes, or system failures) affect our ability to fulfill your order, we won’t be held responsible.


Termination

You can stop using our website at any time.
Chitrasaar may also restrict access or cancel services if we believe any Terms have been violated.


Governing Law

These Terms follow Indian law.
Any disputes will be settled under the non-exclusive jurisdiction of Indian courts.


Need Help?

For questions about our Terms or policies, feel free to email us at: chitrasaarbyunnati@gmail.com